Privacy Policy

Effective Date: 06/04/2025
Last Updated: 06/04/2025

Introduction

Acadican Tutoring ("we," "our," or "us") is committed to protecting your privacy and the security of personal and educational information. This Privacy Policy explains how we collect, use, share, and safeguard data when you visit our website or use our tutoring services. By using our services, you consent to the practices described in this policy.

1. Information We Collect

A. Information You Provide:

  • Student and parent/guardian names

  • Contact details (email, phone, address)

  • Academic records, assignments, and test results

  • Communication preferences

  • Billing and payment information

B. Information Collected Automatically:

  • IP address, browser type, device ID

  • Usage behavior (pages viewed, session duration)

  • Cookies and similar technologies

2. How We Use Your Information

  • Provide tailored tutoring services

  • Communicate with students and families

  • Track academic progress and personalize instruction

  • Manage appointments, billing, and payments

  • Comply with legal obligations

3. Educational Data and FERPA

Acadican Tutoring complies with FERPA where applicable. Student education records are only collected, stored, and shared with express consent from the parent, guardian, or eligible student. We do not sell or use educational records for advertising.

4. Children's Privacy (COPPA Compliance)

We do not knowingly collect personal information from children under 13 without verifiable parental consent. Parents can review, delete, or refuse further collection of their child's data by contacting us directly.

5. Data Sharing and Disclosure

We do not sell or share student data or customer personal information with any third parties.

6. SMS Messaging Privacy

Consent to Receive SMS Messages
By providing your mobile number to us, you consent to receive SMS messages from Acadican Tutoring. These messages may include appointment reminders, scheduling updates, service notifications, conversational messages, and occasional promotional content. Message frequency may vary.

Use of Collected Information
Your mobile number and any personal information collected for SMS opt-in will be used solely for communication related to Acadican Tutoring services. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying "STOP" to any message. For assistance, reply "HELP" or contact us directly at info@acadican.com or (425) 490-9200.

Data Security
We implement commercially reasonable measures to protect your information. Your mobile number is stored securely, and access is limited to authorized personnel only.

Message and Data Rates
Standard message and data rates may apply from your mobile carrier. Acadican Tutoring is not responsible for these charges.

7. Cookies and Analytics

We use cookies to enhance user experience and gather site performance metrics. You may opt out of cookies through browser settings or our cookie banner (if enabled).

8. International Users

If you access our services from outside the U.S., your data may be transferred and processed in the U.S. where privacy protections may differ. We take appropriate steps to ensure lawful data handling across jurisdictions (e.g., GDPR SCCs).

9. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access, update, or delete personal or student information

  • Withdraw consent for processing

  • File a complaint with a regulatory authority

To exercise your rights, email us at: privacy@acadican.com

10. Data Security

We use secure technologies and processes to protect your information. While we strive for strong protection, no system is completely immune to breaches.

11. Data Retention

We retain personal and educational data only as long as necessary for educational, legal, or contractual purposes. Data is securely deleted when no longer needed.

12. Third-Party Services

We may link to or use services from third parties. These providers have their own privacy policies, and we are not responsible for their data practices.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in law or practices. Updates will be posted here with the new effective date.

14. Contact Us

Acadican Tutoring LLC

Email: info@acadican.com

Website: https://acadican.com

Mailing Address: 9119 Brinkley Ave SE., Snoqualmie, WA, 98065